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Verification

How we vet every pro on the platform.

We don’t list anyone who can’t show their work. Three layers, run on every contractor before they go live — plus ongoing checks once they’re in.

The three layers

What “verified” actually means here.

  1. Layer 01

    Identity & legal

    Every pro must submit their state contractor license number. We verify it against the relevant state board (e.g. Florida DBPR for FL trades).

    No license = no listing. Period.

  2. Layer 02

    Insurance proof

    General liability + workers' comp certificate, valid within the last 12 months. Reviewed manually by our team. Updates required when policies renew — expired COI = listing paused.

    If they can't show paper, they don't show up here.

  3. Layer 03

    Operational health

    Once active, pros are scored on response time and customer feedback. Below thresholds = visibility drops. Repeated complaints = removed from platform.

    Vetting doesn't stop after onboarding.

What we don’t verify

The honest part: things we can’t check for you.

Most directories pretend to vet things they can’t. We won’t. Here’s what’s on you to evaluate before you book.

  • Workmanship quality

    We don't grade workmanship. That's what reviews are for. A licensed pro can still do a sloppy job — only customers like you can flag that.

  • Pricing

    Pros set their own prices. We list a fair-market range when we know it for a service, but we never set quotes. Always get the bid in writing.

  • Personality fit

    Some pros are great craftsmen and bad communicators. Some are warm but slow. Call them, get a feel before you book.

Verified pro

License · Insurance · Active

The verified badge.

You’ll see this badge on every active pro listing. It means all three layers are current — license checked against the state board, COI on file and in-policy, and the pro is in good standing on response time + feedback.

If a license lapses or a COI expires, the badge comes off and the listing is paused until the docs are refreshed. The badge is a status, not a sticker.

And if a verified pro screws up?

Vetting reduces risk. It doesn’t eliminate it. If a verified pro doesn’t show, ghosts you, or pulls a bait-and-switch, we want to know — we mediate, log the complaint, and remove repeat offenders. The refund-and-replace guarantee is on the roadmap.

Read the guarantee →See the roadmap

See verified pros near you.

Every pro you see passed all three layers. None of them paid to be there.

See verified prosRead the FAQ